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Terms & Conditions

Terms & Conditions

  1. Rates & Availability
    All prices are quoted in INR and are starting rates. Final rates may vary based on availability, season, and offers at the time of booking.
  2. Taxes
    A 5% GST applies on the total booking amount. Additional local taxes or service charges may apply.
  3. Peak Season
    Rates are subject to change during festive and peak travel periods such as Onam, Pooja, Diwali, Christmas, and New Year.
  4. Booking & Payment
    Bookings are confirmed only after receiving advance or full payment as per the property’s policy. Payment options include bank transfer, UPI, or online gateways.
  5. Cancellations & Refunds
    Policies vary by property. Refunds, if applicable, follow the specific resort’s or  homestay cancellation terms. No refund for no-shows or early checkouts.
  6. Check-In / Check-Out
    Standard check-in is 02:00 PM and check-out is 11:00 AM. Early or late requests depend on availability and may incur extra charges.
  7. Liability
    kumarakom.com acts as a facilitator between guests and property owners and is not responsible for any loss, damage, or inconvenience during your stay.
  8. Guest Conduct
    Guests must maintain cleanliness and respect property rules. Smoking, alcohol, and pets are permitted only where explicitly allowed.